Privacy Policy
At Halon Bloom, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
We are an online retailer based in the United Kingdom. Our website is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products.
What Information We Collect
When you browse or make a purchase from our site, we may collect the following information:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (handled securely via Shopify)
- IP address, browser type, and browsing behavior (via cookies and analytics tools)
Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service https://www.shopify.com/legal/terms (https://www.shopify.com/legal/terms) or Privacy Statement https://www.shopify.com/legal/privacy (https://www.shopify.com/legal/privacy)
How We Use Your Information
We use your data to:
- Process and fulfill your orders
- Provide customer support
- Communicate with you about your order
- Improve our website and user experience
- Send marketing communications (only if you’ve opted in)
Marketing and Communication
We will only send marketing emails if you explicitly consent (e.g., by signing up to our newsletter). You can unsubscribe at any time by clicking the link in the email or contacting us directly.
Sharing Your Information
We do not sell, rent, or trade your personal information.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined above, or as required by UK law (e.g., for tax or legal obligations).
Third-Party Services
Our website is hosted on Shopify, which stores your data securely on its servers. You can learn more about how Shopify handles data by visiting:
https://www.shopify.com/legal/privacy
We may also use third-party tools (e.g., Google Analytics) to understand site traffic and improve our services.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, you can contact us at:
Email: info@halonbloom.com